VIP Membership Program

Membership Renewal

How do I renew my membership if I cannot reach 200 upgrade points before expiry date?

- Red Card members could log in the membership page for renewal within the month AFTER the expiry date (i.e. If the expiry date is 31 January, please log in the page to process renewal application within February), and pay the annual fee HK$600 by credit card.
- The membership will be resumed once the payment is confirmed within the next working day. No card replacement is required.
- The validity of membership will be extended for one year. We gratefully offer a set of A-1 Bakery Group Gift Vouchers with the total value of HK$600 and an extra HK$50 A-1 Bakery Group gift voucher.
- Upon successful membership renewal, the gift points will be allowed to be carried on. All the upgrade points will be reset to zero.

How can I renew my Red card membership if I have accumulated 200 upgrade points before expiry date?

Red Card members have accumulated 200 upgrade points within the relevant Membership Period will be AUTOMATICALLY renewed for one year without any extra fee. NO renewal application and card replacement are required.

Will I receive any notification for automatical membership renewal after I reached 200 upgrade points requirement?

Yes. Once your Red Card Membership have accumulated 200 upgrade points within the relevant Membership Period, you will receive a renewal confirmation e-mail within the month of the expiry date.

Can I be entitled to a set of HK$650 A-1 Bakery Group gift vouchers after membership auto renewal?

The $650 A-1 Bakery Group gift vouchers are offered to members who cannot accumulate 200 upgrade points before the expiry date and paid the annual fee of HK$600 for membership renewal by credit card payment only.

Why my Red Card membership cannot enjoy auto-free renewal but the receipt shows that I am already reached 200 points?

Only "Gift Points" show on the receipt rather than "Upgrade Points".
Red Card members have accumulated 200 "Upgrade Points" within the relevant Membership Period will be AUTOMATICALLY renewed for one year without any extra fee.
You can log in to your A-1 membership account for the relevant information. For any further enquiries, please contact our customer service hotline at +852 2634 1188 or email us at cs@a-1bakery.com.hk.