A-1 Bakery Group

Terms & Conditions

  1. Membership discount is applicable for all outlets under A-1 BAKERY Group in Hong Kong. (except all designated items or menus. For details, please refer to our terms & conditions)
  2. Membership discount and gift vouchers must be used before the valid date.
  3. Membership discounts cannot be used in conjunction with gift voucher and other promotional offers (exclude A-1 Bakery Group Vouchers). It does not apply to purchase of any gifts, plus service charge and plastic bag levy.
  4. Members must present the membership card during transaction in order to enjoy membership privilege.
  5. Membership is non-refundable and non-transferable.
  6. Membership card and gift vouchers are not replaceable if lost, stolen or destroyed. Photocopy of any voucher will not be accepted.
  7. Membership gift vouchers is not exchangeable for cash and cannot be used for purchasing any A-1 Bakery Group gift voucher. No change will be given on the unused portion of the gift vouchers.
  8. Gift vouchers are invalid without recognized barcode, authorized signature and expiry date.
  9. Joining fee can only be paid by credit card via online application. A set of gift vouchers at the value of HK$600 and the membership card will be given (The application process takes up to 7 working days)
  10. Gift vouchers are valid for 2 years. It is applicable only for regular priced items. Members who use the gift vouchers to purchase any products are entitled to earn upgrade and gift points.
  11. Card members, upon purchase of products at A-1 Bakery Group, can earn upgrade and gift points at the rate of Red Card: HK$10= 1 point and enjoy an offer of 10% off discount. Silver Card: HK$10= 1 point and enjoy an offer of 15% off discount. (Upgrade and gift points are not available at shops at ParknShop)
  12. Accumulated gift and upgrade points will be calculated by the actual transaction amount.
  13. For the balance of less than HK$ 10 at each purchase, no gift points will be earned.
  14. Upgrade and gift points cannot be transferred to the other ownership. Each member is only allowed to have one membership. Upgrade and gift points cannot be combined.
  15. Any non-redeemed upgrade and gift points for Red and Silver card members will be forfeited on the expiry date.
  16. Gift point redemption can only be applied via membership webpage only. Gift points will be deducted from members' accounts after redemption immediately. Redeemed gift points are not refundable by cash.
  17. A-1 BAKERY CO., (HK) LTD. reserves the right to change, delete or terminate the terms and conditions of membership benefits at any time without giving prior notice; membership benefits include but not limited to member discount, gift voucher, point scheme, welcome gift and birthday gift.

Red Card Renewal Regulation

  • Red Card members who accumulate 200 upgrade points during their one-year Red Card membership will be automatically renewed for another year.
  • If Red Card members accumulate less than 200 upgrade points within validity period, members are required to pay the annual fee HK$600 by credit card. The validity of membership will be extended for one year. Members are entitled to receive a set of A-1 Bakery Group Gift Vouchers with the total value of HK$600 and an extra HK$50 A-1 Bakery Group gift voucher.
  • Upon successful membership renewal, gift points will be allowed to accumulate. All the upgrade points will be reset.

Red Card Upgrade Regulationn

  • Red Card members are required to accumulate at least 800 upgrade points within 1 year to upgrade to become Silver Card members and upgrade points will be reset for the new membership.

Silver Card Renewal and Rank down Regulation

  • Silver Card members who accumulate 800 upgrade points during their one-year Silver Card membership will be automatically renewed for another year.
  • If Silver Card members accumulate less than 800 upgrade points within validity period, members will be downgraded as Red Card members. All the upgrade points will be reset.

Membership Rules

  1. These membership rules are binding on all A-1 BAKERY Group membership holders of A-1 BAKERY CO., (HK) LTD. (“The Company”). By submitting application to become a member, the applicant agrees to be bound by these Member Rules (as may in force from time to time) upon becoming a member.
  2. Any person wishing to apply for membership is required to complete the application form on A-1 Bakery official website. The Company reserves the right to reject any application in its discretion and without giving any reasons.
  3. To ensure members receiving the promotional offers and discounts, applicants are required to provide accurate personal information, including but not limited to their name, phone number, email address, birthday information and address. The Company will not process any incomplete or inaccurate forms. Reminders of member benefits and promotions will be sent to members via email or SMS. Members should provide valid email address and mobile phone number to avoid missing out on important notices.
  4. Misconduct, fraud, misuse of A-1 BAKERY Group membership benefits or failure to follow these rules may result in the immediate termination of membership, The Company reserves right with or without notice to terminate any membership, The Company will not be held liable for any loss or damage.
  5. The Company reserves the rights to A-1 BAKERY Group membership at any time upon reasonable notice, if possible, without giving any reasons. All right and privileges of members shall cease and The Company will not liable for any loss or damage.
  6. Members have no right to participate in the constitution, operation or management of the Membership or any right in or any claim or any assets of The Company.
  7. The Company will not replace/reissue A-1 BAKERY Group membership card if member loses/damages the card under normal circumstance, but the company reserves the right of management depends on individual cases and the right to charge HK$50 administrative fee for captioned request.
  8. For further information about our privacy policies, privacy policy statement and A-1 Bakery Group membership terms and conditions, please refer to visit A-1 Bakery Group website https://www.a-1bakery.com.hk for more details.
  9. A-1 BAKERY CO., (HK) LTD. reserves the final right to exercise all offers in case of disputes.